Trust & Retention Platform for Services

Empowering Services. Work Safer Together.

Matcha makes service provider reliability visible and repeat bookings automatic — connecting bookers and providers through protected deposits and smart reminders.

Reliability Overview
Smart Deposit
Smart Reminders
3-Option Reviews
Real-Time Direct Chat
Reliability Overview
Smart Deposit
Smart Reminders
3-Option Reviews
Real-Time Direct Chat
Matcha App Interface Mockup

Built on Trust & Retention

Matcha goes far beyond simple scheduling. We provide the complete trust infrastructure for service businesses to thrive.

Badge System

Reliability Overview & Badges

Every user builds a Reliability Overview linked to a 5-tier Badge System (New, Trusted, Reliable, Caution, Restricted) for complete accountability.

Trust Infrastructure
Smart Deposit

Smart Deposit System

Bookers upload deposit proof (image & amount). Providers manage pending, approved, and rejected deposits in a dedicated Tab View workspace.

Financial Security
Smooth Flow

Full State Machine Booking

Variant selection → live calendar & time slots → custom screening questions → review summary → instant reference number confirmation.

End-to-End Booking
Client Retention

Smart Reminders & Nudge Modal

Category-based rebooking intervals (4–6 weeks for hair/beauty, weekly for tutoring) plus post-completion rebooking nudge modals.

Automated Retention
One Account

One Account for Everyone

A single Matcha account is all you need — both bookers and providers can use the app seamlessly with one single login.

Universal Access
Simple & Transparent

Review System & Easy UI

Clean, easy-to-use interface featuring an honest recommendation system (Recommended or Not Recommended) alongside written reviews.

Transparent Feedback

Frequently Asked Questions

Have questions? We have got answers.

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